22 October 2024
Welcome to Clackmannanshire Credit Union members!
Exciting news! Clackmannanshire Credit Union (CCU) has now merged with Falkirk District Credit Union (FDCU) and we are delighted to officially welcome CCU as part of our growing community. Our future aim is to rename to reflect our new partnerships.
CCU members will have a new FDCU membership number and as a member of FDCU, will have access to our range of services, including the members’ area on our website and our new Mobile App which is coming soon. A new PIN for the FDCU website and forthcoming Mobile App will be sent by SMS with instructions if you have already provided your mobile phone number.
CCU members will have received a letter welcoming you to FDCU with details of how to transact on accounts and our friendly team is here to help Monday-Friday. You will reach us by phone on 01324 473695 or email office@falkirkcreditunion.co.uk
Our current opening hours are as follows:
Monday | 10am-2pm |
Tuesday | 10am-12pm (phones 10am-2pm) |
Wednesday | 10am-12pm |
Thursday | 10am-12pm (phones 10am-2pm) |
Friday | 10am-2pm |
Our aim is to make this transition as smooth as possible and ensure you continue to enjoy the high level of service you have come to expect. All existing products will remain the same, and you can continue with your usual payments. Loan rates will remain the same until your loan is finished or topped up. Thereafter, FDCU’s loan policy will apply. Please ask or see https://falkirkcreditunion.co.uk/loans for details.
We understand that change can bring questions, and we are here to provide support and ensure that you feel confident and secure with us. Thank you for your trust and for being a valued member of our credit union family. We are excited about the future and the opportunities which lie ahead.